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We are ready to welcome you

We are committed with the safety of our staff, guests and partners. Therefore, we created a cleanliness and hygiene protocol, following WHO Guidelines, Brazilian ANVISA and Ministry of Health recommendations, and the bests hotel practices for COVID-19 prevention.

Specific
Protocols

Room
cleaning

Self-service
Buffet

Online
Check-in

Adapted
Reception

Check-in

  • Online Pre-check-in, to speed up the arrival.
  • Mobile App with the main information about your stay and a customer care service.

Sanitization

  • Hand sanitizer.
  • Cleaning of frequently touched surfaces, such as handrails, door handles, doors, etc.

Room Service

  • Room cleaning, using Peroxide and 70% alcohol, among others.
  • Bed and bath linen washed on high temperatures.

Buffet

  • Self-service Buffet, (gloves and mask are required).
  • Priority of natural ventilation keeping doors and windows opened, if possible;
  • Open air meal options.
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